Terms governing the use of our software services
Last updated on Mar 17th 2025
For the purpose of these Terms of Service, “we”, “us”, “our” refers to Factostack Technologies, whose registered office is:
2/440, Velan Nagar, Kaveripattinam“You”, “your”, “user”, “customer” refers to any individual or organization accessing our software services or maintaining an account with us.
By using our software services, you agree to these terms and conditions. We reserve the right to modify these terms at any time, with notice to active subscribers.
Our services are provided on an “as is” basis. While we strive for 99.9% uptime, we do not guarantee uninterrupted access to our services. Scheduled maintenance windows will be communicated in advance.
You are responsible for maintaining the security of your account credentials. Any activity performed under your account will be your responsibility.
You agree to use our services in compliance with all applicable laws and regulations, including data protection and privacy laws.
Subscription fees are billed in advance on a monthly or annual basis. Fees are non-refundable except as specified in our Cancellation Policy.
We reserve the right to modify our pricing with 30 days notice to active subscribers. Existing subscriptions will maintain their current pricing until the next renewal.
You retain all rights to your data. We claim no intellectual property rights over the data you provide to our service.
Our software, including its design, functionality, and analytics algorithms, is protected by intellectual property rights and remains our property.
You may not modify, reverse engineer, or create derivative works based on our software without explicit written permission.
We reserve the right to suspend or terminate your access to our services if you violate these terms or if your usage poses a security risk.
Upon termination, you will have 30 days to export your data from our systems. After this period, we may delete your data in accordance with our data retention policies.
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.
For any questions about these terms, please contact us at [email protected]